Let’s get in touch - we’re here to help you with any questions you might have
Ready to get some peace of mind? Direct Cover can help you to protect the life you’ve built for your loved ones, today.
To get a quick quote over the phone, call us on 1800 583 675
Our Australian-based team is available Monday to Friday 8am to 7pm (AEST/AEDT), excluding NSW public holidays.
Alternatively, please email quotes@directcover.com.au
To talk to us about your policy or to make any changes, please call us on 1800 577 321
Our Customer Care team is available Monday to Friday 8am to 7pm (AEST/AEDT), excluding NSW public holidays.
You can also email us at care@directcover.com.au or write to us at PO Box R985, Royal Exchange NSW 1225.
Our friendly team are here to answer any questions that you may have. We're available Monday to Friday 8am to 7pm (AEST/AEDT), excluding NSW public holidays.
We hope that you never have reason to complain but if you do, we are here to work with you to resolve it.
We hope that you never have reason to complain, but if you do, we will do our best to work with you to resolve it quickly and fairly. Should you wish to make a complaint, please contact us.
Phone: 1800 577 321
Email: complaints@directcover.com.au
Mail: Complaints, Direct Cover, PO Box R985, Royal Exchange NSW 1225
You can download our Complaints Policy here.
Complaints are normally resolved within 30 days, however if your complaint remains unresolved after this time you will be informed of the reasons for the delay and when to expect an outcome.
Ready to get some peace of mind? Direct Cover can help you to protect the life you’ve built for your loved ones, today.